Intelligent Tech Channels LATAM Issue 13 | Page 42

EXPERT SPEAK
the web will be more integrated , responsive and attuned to individual needs .
The user who interacts with ChatGPT , Dolly or GPT-4 does so through LLM ( Large Language Models ) as the foundation of a dialogue that goes far beyond silos or the ‘ n ’ platforms that support the silos .
Conversational AI platforms are like the best party hosts , facilitating dynamic interactions between users , content creators and existing digital services – delivering everything on a platter to the customer , without friction and without delays .
The Conversational AI platform acts as the ultimate connector , the central hub ,
Conversational AI platforms dismantle the barriers that exist in the traditional digital structure of companies .
driving user engagement for digital content creators and aggregators , as well as digital service providers .
Conversational AI also leverages content and APIs ( Application Programming Interfaces ) to foster a cohesive relationship . This new platform model is akin to a wrecking ball , shattering traditional barriers of the digital world and creating a more connected and responsive web experience than ever before . The web is no longer a hodgepodge of disjointed interfaces and experiences – it ’ s a unified , adaptive environment that is constantly learning and evolving with every user interaction .
As the web moves into this new model , it ’ s not just about improving the user / consumer experience – it ’ s about totally reimagining the ways digital content and services are structured , delivered and monetized . It is the end of technological silos , an advance that collaborates with the breaking down of organizational silos .
This evolution integrates conversational AI platforms , content creators , service providers , government regulatory agencies , network providers , cybersecurity and infrastructure specialists . It is a new era in which symbiotic relationships between different elements strengthen the Brazilian Customer Centric company . •
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