INDUSTRY VIEW

Juan Alejandro Aguirre , Director of Engineering Solutions at SonicWall Latin America , tells us how MSPs can be positioned as strategic partners in the fight against cybercrime .

In this context , organizations of all sizes and segments face two extremely important challenges in cybersecurity . The first is the shortage of highly skilled cybersecurity professionals , especially with TDR threat detection and response capabilities and SecOps security operations .

ISC2 ’ s most recent Cybersecurity Workforce study indicates that there is a gap of 5.5 million professionals globally and 1.2 million in Latin America alone . Without these types of professionals , organizations are not prepared to face cybercrime groups , especially Ransomware-as-a-Service groups . According to Sonicwall ’ s 2024 Cyber Threat

Report , ransomware was one of the most recurrent threats in Latin America during 2023 , with more than 490 million detections related to this type of attack .

The second challenge is information silos and alert fatigue . This is a phenomenon generated by business digitalization , with new information technologies demanding new cybersecurity controls .

Many controls still operate in isolation without effective integration . This one-on-one approach makes it difficult to gain complete visibility into the threat landscape , preventing a holistic response to security incidents . In addition , alert fatigue ( the overload of security notifications , many of which are false positives ) wears down security teams , already weakened by a lack of resources with sophisticated SecOps and TDR skills . This reduces the effectiveness of detecting real threats and increases the risk of not responding appropriately to critical incidents .

The solution to these multidimensional challenges lies in simplifying and consolidating cybersecurity controls by adopting a platform approach . A unified cybersecurity platform offers a holistic solution that addresses the operational issues associated with information silos and alert fatigue and centralizes cybersecurity management , making it more efficient for a human team limited in number .

This is where MSPs can capitalize on new business opportunities by offering

MSPs can offer systems that efficiently prioritize alerts , minimizing false positives and enabling organizations to act on real and critical threats .

Cybersecurity-as-a-Platform as a unified solution that directly responds to these aforementioned challenges , delivering added value to their customers through : 1 . Compensating for the talent gap : MSPs can transfer sophisticated skills in SecOps and TDR , offering access to teams of experts and advanced technology without organizations having to increase their in-house staff . Not only does this help mitigate cybersecurity risks , but it also reduces the costs associated with hiring and training specialists .

2 . Minimizing information silos : By implementing a unified cybersecurity platform , MSPs facilitate the integration of organizations ’ cybersecurity tools with other business IT tools , improving visibility and consistency in threat management and incident response .

3 . Reduced alert fatigue : Through solutions that integrate AI , Machine Learning and data science , MSPs can offer systems that efficiently prioritize alerts , minimizing false positives and enabling organizations to act on real and critical threats .

Addressing cybersecurity challenges in Latin America is a business opportunity for MSPs that rely on delivering Cybersecurityas-a-Platform . This strategy effectively addresses today ’ s problems of talent shortages , information silos and alert fatigue . And it positions MSPs as strategic partners in the fight against cybercrime in a rapidly developing digital region . •

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