EXPERT SPEAK
BANKING TECHNOLOGY AS A DRIVER OF FINANCIAL INCLUSION
Elias Rogério da Silva , President of Diebold Nixdorf in Brazil
Brazil , with its vast cultural and geographical diversity , which makes it unique and complex , has been undergoing an important process of financial inclusion of its population in recent years , in a joint effort involving banks and banking
technology providers to make money available anytime and anywhere .
According to data from the Central Bank of Brazil , the number of active users of the National Financial System increased by 103.2 % between June 2018 and December 2023 , showing very important advances in the country ’ s banking , which should remain in the coming years .
Ensuring that all citizens can use banking services is one of the main missions within this ecosystem and we are seeing banks increasingly relying on ATMs to ensure this access , especially with facilities in environments where people live together , such as supermarkets . The intention is to ensure that the bank goes to customers through technology , to provide even more convenience to them .
Modern ATMs have evolved a lot , and today they offer diverse functionalities that go beyond traditional transactions . ATMs
According to data from the Central Bank of Brazil , the number of active users of the National Financial System increased by 103.2 % between June 2018 and December 2023 .
Elias Rogério da Silva , President of Diebold Nixdorf in Brazil are able to assume the position of bank branches when necessary , acting as a point of relationship between banks and people by converging electronic services , varied service channels and the physical experience desired by many customers , while being a more economical option for financial institutions to reach their users .
These terminals have become true self-service centers , making life easier for customers by providing assistance quickly and conveniently , 24 hours a day .
This evolution of terminals contributes to the fact that many Brazilians continue to prefer to use them instead of more digital options , especially those who still receive and make payments in cash . In addition , although mobile banking , for example , offers
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