Intelligent Tech Channels LATAM Issue 09 | Page 12

SECURITY NEWS
Banco Bmg deploys voice biometrics via WhatsApp

Banco Bmg in Brazil has implemented voice biometrics via WhatsApp for the security of its customers .

With the help of Minds Digital , the Voice IDtech pioneer , the bank now offers more convenience and security to its customers .
According to the bank , 93 % of registered customers are already authenticating by voice and being served faster , generating convenience for the user and a secure experience .
“ Banco Bmg customers can now enjoy fluid and secure biometric authentication when using the popular messaging app to check balances , with automated service provided by Blip , a smart conversation platform ,” said Vinícius Ferrari , Customer Experience Coordinator at Bmg .
“ We want to foster an era of safer , more efficient and end-customer-centric banking interactions . Our idea is that , with the help of Minds Digital , we will be able to enhance the service via WhatsApp , aiming to bring more security to our users with the use of voice biometrics .”
Marcelo Peixoto , CEO of Minds Digital , said : “ Every customer ’ s voice becomes the single key to accessing their financial
information , thereby reducing the risks associated with fraudulent practices .”
Voice biometric authentication on WhatsApp eliminates the need for complex passwords and codes , providing a more user-friendly and efficient approach to transaction security on the channel .
NetSPI achieves 30 % growth in 2023 for partner program

NetSPI , a global leader in proactive security , is celebrating the achievements of its Partner Program in 2023 , which experienced double-digit growth . The company achieved a 30 % year-over-year increase in partnersourced revenue and doubled the number of opportunities .

New partners have also more than doubled in 2023 , with over 70 % of NetSPI ’ s active partners having joined since the launch of the new Partner Program . In 2023 NetSPI gained 86 new partners , including Optum , Defy Security and BMC .
“ The performance we ’ ve seen from our partner community this year has been encouraging ,” said Lauren Gimmillaro , VP of Business Development and Strategic Alliances .
“ It represents an opportunity for scale as we move into a more automated deal registration process for our partners , more on-demand enablement , and customizable resources for more strategic outreach .”
The NetSPI Partner Program is also expanding to support more partner types , including MSSPs and Cyber Insurance Partners .
“ We announced a partnership with Chubb , one of the leading publicly traded property and casualty insurance companies ,” Steve Baral , VP Strategic Alliances and MSSP .
“ Through this partnership , Chubb customers gain access to NetSPI ’ s proactive security solutions , including complimentary access to our Attack Surface Management ( ASM ) platform .”
This ASM offer is part of Chubb ’ s Cyber Services Program , designed to enable Chubb ’ s customers to proactively strengthen their security posture and mitigate risk of a claim .
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