Intelligent Tech Channels LATAM Issue 07 | Page 20

ENTERPRISE TECHNOLOGY
together . That is why we have enablement teams who are working together with the channel partner to address how they can grow into these capabilities and set the foundation to keep up with this pace . So if a channel partner needs to do a presentation to a customer , for example , on Artificial Intelligence , our pre-sales team is ready to support them . We also help them with marketing and education events , so it ’ s a real partnership .
Channel partners are extremely important for our growth . There are so many customers out there and we can only connect with a certain amount of them with our own salespeople . Channel partners help us connect with more business across all Latin America .
How does your company approach training and upskilling channel partners ?
There are different concepts here and they all fit together . On the one side , we have what we call Infor U , our corporate university , through which channel partners have access to not only the products they sell , but also other solutions as well .
The access to Infor U is free of charge to our channel partners and for us , it ’ s like
Inside Infor , we see a channel partner as part of the family . It ’ s about working together .
passing your driving test . You probably want someone with you the first time you drive , explaining all the things you need to do and
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