The ZTNA model suggests that no user should be trusted by default .
to be successful , has to be preceded by communication actions with business leaders and end-users , so that everyone understands the reason for this change . It is also recommended to adopt ZTNA solutions with very low friction – the check is carried out without delays and without imposing discomfort on the user .
One element is key in the realization of this proposal : the expertise of the MSSP that takes the ZTNA model to the medium or small company . It is essential to analyze MSSPs that stand out in the following points :
• Training and education – MSSP professionals must be prepared to educate SME employees .
• Assessment and planning – MSSPs can review a company ’ s security framework and develop customized solutions that meet specific customer needs .
• Implementation and Integration – MSSPs must prove their expertise in implementing and integrating the ZTNA platform with other solutions quickly and effectively .
• Managed Services – MSSPs take care of all the ongoing management and maintenance of their clients ’ solutions . At this point , it is essential to check the certifications and continuous training plans of MSSPs teams on ZTNA platforms .
• Compliance – It is essential to hire an MSSP with knowledge in the regulations and industry standards of the user company . The responsibility of the MSSP is such that this team has to collaborate with the client ’ s compliance .
Shared management
The MSSP becomes co-manager of the environment of the medium and small enterprise . The immediacy of security management based on a SOC that monitors the customer ’ s environment 24x7 means that , in the medium term , this service provider effectively gains a predictive , fact-based view of the customer ’ s digital maturity and what remains to be done to increase the security posture of this company .
In the era of cloud computing , the ZTNA model is mandatory , and is within the reach of the CEO of the SME who , in order to make his business grow , needs guarantees of continuity and security of processes . In this context , it is essential to study the profile of the MSSP that will serve the organization and the value of ZTNA solutions offered in the form of a service , with costs diluted over time . Those who follow this path will accelerate their business and Brazil ’ s digital economy . •
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