Intelligent Tech Channels LATAM Issue 16 | Page 28

Global outage drives CIOs and CISOs to establish their own software testing labs

Thiago N . Felippe , CEO of Aiqon , explains why CIOs and CISOs are likely to create their own software testing / secure patch management labs .

The recent global outage highlighted two key truths for CIOs , CISOs and the entire C-level : Softwareas-a-Service ( SaaS ) is a reality , with organizations utilizing solutions that are automatically updated ( patching ) without always running comprehensive tests on these new components .

It also became evident that in the digital economy , companies rely on technology to conduct business , and when a failure of the magnitude experienced on July 19 occurs , a contingency plan is essential to sustain operations . Airlines that managed to operate did so based on paper tickets .
According to DownDetector , on Friday , July 19 , it received 311,000 notifications of
Many CIOs and CISOs are likely to create their own software testing / secure patch management labs .
Thiago N . Felippe , CEO of Aiqon unstable or down services ( B2C and B2B portals ), with 58,000 from the US alone . In Paraná , at the Port of Paranaguá , there was a seven-kilometer-long queue of trucks with containers waiting for the system to come back online . This might explain why , according to QR Code Generator , Google searches for alternatives to the Windows platform surged 290 % compared to the previous day .
Patching without manual updates
Not all organizations have automated patch management solutions that ensure Windows desktops or servers are updated without manual intervention , machine by machine . Even after the security platform vendor that caused the outage released a fix , only those who had already effectively managed the challenging and routine task of remote and secure patch management were able to recover their machines quickly .
It ’ s noteworthy that the lockdown of millions of Windows machines worldwide was triggered by a Security-as-a-Service
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