Intelligent Tech Channels LATAM Issue 16 | Page 21

LATAM
ENTERPRISE TECHNOLOGY development , both personal and professional , and strive to create opportunities that encourage growth and innovation .
My approach is characterized by open and transparent communication , fostering trust and teamwork . Additionally , I stay attuned to market trends and best practices , ensuring that my team is equipped with the necessary tools and knowledge to tackle challenges and achieve outstanding results .
Do you work differently with channel partners in Latin America compared to other regions ?
As a worldwide renowned company with many global and regional partners , Dynatrace relies on a consistent global partner program . We understand that some regional needs and cultures exist , and we consider them . By valuing and incorporating regional nuances , we aim to foster stronger relationships and better cater to the specific requirements of each market . However , we strive for consistency in our approach , so our partners have a clear and standardized playbook . Our commitment to providing a consistent framework while remaining adaptable underscores our dedication to supporting our partners in achieving mutual success on a global scale .
How do your partners deliver Dynatrace solutions to end-users ?
In order to deliver end-to-end observability with AIOps and application security in one unified platform , it ’ s necessary to know the customer ’ s business . Our partners deliver our solutions with their services and consulting practices and leverage their strong presence with their customers . Knowing their customers ’ business models and operations is key to our partner ’ s success . Their expertise and resources are essential for providing the comprehensive and tailored solutions that our customers require . We unite forces to develop integrations , best practices and extended capabilities that help our customers and solution partners enhance their value .
How do you ensure channel partners flourish in a highly competitive market ?
To ensure that our partners stand out within such a competitive market , we follow a strategy of three rules : Having a top partner program that recognizes partners developing new opportunities ; supporting our partner ecosystem through strong enablement and marketing resources , including extensive marketing programs and campaigns for extremely effective demand generation ; and delivering a worldclass solution to help their customers .
What are the latest trends you see emerging across the channel ?
From a market point of view , I see migration to the cloud and multiple tools consolidation as major trends . From the partner ecosystem , the prediction is set at strong investment in consulting practices and reaching all major players in the customers additionally to the IT areas . Adopting a
To ensure that our partners stand out within such a competitive market , we follow a strategy of three rules .
holistic view of the needs of customers will definitely be a key point for growth and for achieving goals positively .
Which regions do you see offering the most opportunities for your company ?
We see Brazil as a great opportunity , as you can imagine . But the good news is that we see huge growth in several other countries . For this reason , is so important to work with partners , so we can maximize our reach globally . •
INTELLIGENT TECH CHANNELS LATAM
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