NEWS
OptConnect announces strategic acquisition of M2M DataGlobal
OptConnect , a longtime leader in managed wireless services , has announced it has acquired Latin America-based M2M DataGlobal ( M2M ), one of the largest and most professionally run IoT organizations in Latin America .
Together these businesses create a premier managed wireless connectivity platform of scale , capable of supporting customers across a broad spectrum of industries and solution needs throughout North and South America .
Coupled with OptConnect ’ s current ability to serve partners in North America and other regions around the globe , the acquisition of M2M marks a significant expansion in global reach , dramatically increasing its ability to support global partnerships with ultra-reliable connectivity and support in more countries . Collectively , OptConnect and M2M serve more than 10,000 unique customers .
Headquartered in Santiago , Chile , M2M has been a pioneer in the machine-to-machine / IoT industry for more than a decade , offering a full suite of hardware products and connectivity solutions across the Americas , including Chile , Argentina , Peru , Ecuador , Colombia and Mexico .
“ We are continuing to evolve as a company to meet and exceed the needs of our customers as they expand across the world ,” said Chris Baird , CEO of OptConnect . “ Our unwavering commitment lies in being an innovative global provider of highly valued wireless connectivity solutions . This acquisition enables us to continue to deliver on our promise to support customers and ensure they derive the maximum benefits from their IoT initiatives .”
Teleperformance launches digital services arm , TP Infinity
Teleperformance , a global leader in digital business services , has announced the launch of its global digital consulting arm , TP Infinity , designed to deliver a holistic approach to building stronger brands through enhanced customer experience ( CX ).
TP Infinity seeks to address the growing client demand in the UK for an integrated approach to CX transformation in today ’ s experience-led economy . Its comprehensive portfolio spans consulting , technology , data analytics , design and creative services , combining Teleperformance ’ s growing , global digital CX and transformation services with three independent digital companies integrated through Teleperformance ’ s recent acquisition of Majorel . These include :
• IST Networks , a CX technology reseller , system integrator and managed service provider based in Egypt , with operations in Saudi Arabia , UAE and broader EMEA ;
• Findasense , a digital marketing agency based in Spain , with operations in Mexico , Colombia and the rest of Latin America ; and
• Junokai , a CX consulting firm based in Germany .
South America , Europe and Asia who are united by a common purpose : to push the boundaries of CX .
TP Infinity is comprised of a diverse team of more than 650 strategists , data lovers , tech enthusiasts , creative masterminds and operations gurus operating in 15 countries across North America ,
6 www . intelligenttechchannels . com / latam