organizations , in contrast to the global average of 47 %.
More end-users in EMEA ( 15 %) cited war or conflict as the main cause of project delays , significantly exceeding the 8 % global average .
Central America and the Caribbean
The report shows cloud adoption in this region seems to be growing at a slower pace than in other countries .
A smaller percentage of channel partners in this region ( 37 %) have clients using cloud security compared to the global average ( 49 %).
Additionally , 55 % of channel partners in this region indicated that 25 % of the physical security systems they deploy will be cloud or hybrid-cloud in five years – compared to 69 % of channel partners globally .
Staffing is shown as a big issue with 80 % of channel partners in the region expecting challenges in 2024 – surpassing the global average of 70 %.
In 2023 , 71 % of channel partners in this region started the year with project backlogs compared to the global average of 56 %. Also , a higher percentage ( 84 %) experienced an increase in their backlog during the year – exceeding the global figure ( 61 %).
Survey respondents in South America have an optimistic outlook on cloud technology in their region .
Economic uncertainties are less frequently cited as a reason for project delays , with only 45 % of end-users in this region choosing this option , compared to the global average of 57 %.
End-users in the region are more enthusiastic about unifying video surveillance and access control than other regions .
Among end-users who have both systems , 68 % integrate or unify these solutions , whereas globally , this figure stands at 56 %.
While other regions prioritize investment in cybersecurity-related tools , only 23 % of end-users in this region indicated these tools will be a departmental focus in 2024 – compared to the global average of 33 %.
However , the region is seen as excelling in user education on cybersecurity best practices , with 77 % of respondents reporting
their organization ’ s efforts in this area – against a global average of 61 %.
Mexico
Respondents from Mexico demonstrate ‘ remarkable resilience ’ in addressing supply chain challenges .
A lower percentage of end-users in Mexico indicated that supply chain issues caused project delays in 2023 ( 27 %) than globally ( 42 %).
Genetec says this suggests a more optimistic outlook despite global concerns .
Mexican respondents also displayed a stronger interest in cloud-based security solutions than other regions with 85 % of channel partners anticipate an increase in end-user customers adopting cloud
connectivity for security in 2024 – exceeding the global average of 74 %.
Fewer end-users ( 15 %) saw their OPEX budget increase in 2023 compared to the global average ( 29 %).
Additionally , more end-users from this region ( 47 %) anticipate a consistent OPEX budget in 2024 , exceeding the global rate ( 35 %).
Unlike other regions that are focusing on strengthening their cybersecurity strategy , respondents from Mexico stand out with a lower percentage of end-users ( 19 %) who prioritize cybersecurity related tools in their 2024 departmental focus , compared to the global average ( 33 %). •
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