ENTERPRISE TECHNOLOGY
Inmetrics Latam expands investments in Chile and Colombia
Paulo Souto , CEO of Inmetrics Latam
Inmetrics Latam , a leader in Digital Efficiency in Latin America and an AWS Advanced Partner , is growing its operations in Chile and Colombia and bringing LIEV , a generative AI created to optimize IT processes , to the market . Paulo Souto , CEO of Inmetrics Latam , explains how the partnership with AWS has contributed to the company ’ s success , how Liev is evolving and discusses the company ’ s participation in the Tech Ladies project .
Inmetrics Latam plans to grow its operations in Chile and Colombia , where its IT services are used by banks that serve more than 23 million customers , insurance companies and telecom businesses . With its own generative AI and a tailored planning offering , the company aims to expand its clientele .
The growth challenge in both countries is part of the market diversification strategy of its parent company , Inmetrics , a leader in Digital Efficiency in Latin America . Today , the subsidiary represents 20 % of the group ’ s profits and 25 % of its EBITDA ( earnings before interest , taxes , depreciation and amortization ). In the next 24 months , the goal is to reach 25 % of the revenue and a range of 30 % to 35 % of the EBITDA .
The star of this expansion is LIEV , a generative AI created to optimize IT processes . While ChatGPT and others receive instructions to create text and image , LIEV learns by memorizing the operation history of companies and creates commands that automate procedures and convert up to five steps into one .
With process optimization , there was a 30 % reduction in time spent on manual testing and up to a 35 % reduction in the duration of automatic testing in quality engineering . The tool is in the digital acceleration projects of three financial sector companies , two in Chile and one in Colombia , being one of the first Chilean market firms to use its own generative AI .
The use of LIEV was suggested to clients after a thorough evaluation of IT areas , a specialty of Inmetrics Latam . Each Digital Transformation begins with a diagnosis of the infrastructure , processes and team , with the aim of creating a schedule , metrics and training necessary to elevate the efficiency of each company ’ s systems .
The result of this mapping is the creation of a unique digital acceleration plan for each client . The strategies are developed by a highly qualified team that benefits from partnerships with the creators of the main
The star of this expansion is LIEV , a generative AI created to optimize IT processes .
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